Experience

Roles that sharpened my ability to solve problems, work with people, and execute.

These roles built my operational discipline, communication skills, and ability to perform under pressure, the same strengths I intend to bring into Industrial Engineering work.

See projects Download resume

Current

Geek Squad

Strengths

Process • People • Execution

Location

Buffalo, NY

Timeline

The positions that shaped my ability to lead, communicate, and deliver.

Current

Advanced Repair Agent

Best Buy — Geek Squad • Buffalo, NY

Sep 2023 – Current

Developed and maintained positive customer relationships to encourage repeat business.
Installed new systems and components according to service orders and manufacturer instructions.
Conducted routine maintenance on machinery/equipment to support reliable performance.

Customer Service
Troubleshooting
Process Discipline
Time Management

Seasonal

Retail Sales Associate

Kohl’s • Buffalo, NY

Jun 2023 – Sep 2023

Assisted customers with purchases and returns while maintaining a positive, professional checkout experience.
Processed transactions quickly and accurately, handling cash/credit and store promotions.
Supported daily operations by restocking merchandise, maintaining clean displays, and providing product guidance.

Queue Management
Accuracy
Communication
Operations Support

Internship

Intern

Buffalo Common Council • Buffalo, NY

May 2023 – Jun 2023

Drafted and edited official proclamations and documents recognizing community leaders and events.
Assisted in organizing and setting up Council meetings to support smooth, on-time proceedings.
Conducted research and provided administrative support to aid legislative and community initiatives.

Writing
Research
Organization
Stakeholder Support

Want the project proof?

My projects show how I apply these skills to real problems, data, processes, and systems.

View Projects Resume